Terms and Conditions

1. Introduction

Welcome to the official tax payment website of Vijayawada Municipal Corporation ("VMC"). By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using this website.

2. Scope of Services

This website provides services related to municipal tax payments, including property tax, water tax, and other applicable charges. Users can access their tax details, make online payments, and generate receipts.

3. User Registration

To use certain services, users may be required to create an account by providing accurate personal details.

Users are responsible for maintaining the confidentiality of their login credentials.

VMC is not liable for any unauthorized access resulting from the user’s failure to protect their account information.

4. Payment Terms

Payments can be made using available online payment methods (credit card, debit card, net banking, UPI, etc.).

VMC does not store any payment-related information and relies on third-party payment gateways.

Successful payments will be confirmed through email and SMS notifications.

Any failed transactions due to network issues, bank errors, or insufficient funds are the responsibility of the user.

5. Refund and Cancellation Policy

Once a payment is processed, it is non-refundable except in cases of duplicate transactions.

Users must report any discrepancies within 7 days by contacting VMC’s support team.

Refunds, if applicable, will be processed within 15 business days.

6. User Responsibilities

Users must ensure the accuracy of property details before making payments.

Any fraudulent activity or misrepresentation may lead to legal consequences.

Users should not attempt to disrupt website operations through unauthorized access or other means.

7. Limitation of Liability

VMC is not responsible for any technical issues, transaction failures, or losses arising from the use of this website.

The website may undergo maintenance or updates without prior notice, and VMC is not liable for any service interruptions.

8. Privacy Policy

Personal information collected on this website is used solely for tax payment processing and related communications.

VMC does not share personal data with third parties except as required by law.

9. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Vijayawada, Andhra Pradesh.

10. Amendments

VMC reserves the right to modify these Terms and Conditions at any time. Users are advised to review this page periodically for updates.

11. Contact Information

For any queries or assistance, please contact:

Vijayawada Municipal Corporation

Address:

Vijayawada Muncipal Corporation, Krishna Lanka, Vijayawada, Andhra Pradesh, 520001

Phone:

0866-2421058

Email:

ourvmc@yahoo.com

Website:

http://www.ourvmc.org/