Privacy Policy for Vijayawada

1. Introduction

Vijayawada Municipal Corporation ("VMC") respects your privacy and is committed to protecting any personal information you provide while using our tax payment website. This Privacy Policy explains how we collect, use, and safeguard your data.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, contact details, email ID, property details, and payment information.

Transaction Data: Payment history, receipts, and related financial transactions.

Technical Data: IP address, browser type, operating system, and other metadata for security and analytics.

3. How We Use Your Information

The collected data is used for:

Processing tax payments and generating receipts.

Verifying user identity and property details.

Sending payment confirmations and reminders.

Improving website security, functionality, and user experience.

Complying with legal and regulatory requirements.

4. Data Protection and Security

We implement industry-standard security measures to protect user data from unauthorized access, loss, or misuse.

Payments are processed through secure third-party gateways, and we do not store sensitive banking information.

Users are advised to keep their login credentials confidential to prevent unauthorized access.

5. Sharing of Information

We do not sell or share your personal information with third parties except in the following cases:

When required by law or government authorities.

With authorized payment service providers for transaction processing.

For fraud prevention, security monitoring, or compliance purposes.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and track website usage.

Users can manage cookie preferences through browser settings.

7. Retention of Data

Personal data is retained only for as long as necessary to fulfill tax-related services and comply with legal obligations.

After the required retention period, data is securely deleted or anonymized.

8. User Rights

Users have the right to:

Access, update, or correct their personal data.

Request deletion of their data (subject to legal obligations).

Withdraw consent for data processing (where applicable).

9. Third-Party Links

Our website may contain links to external websites. VMC is not responsible for the privacy practices of third-party sites.

10. Changes to this Policy VMC reserves the right to update this Privacy Policy at any time. Users are encouraged to review this policy periodically for changes.

11. Contact Information

For any privacy-related inquiries, please contact:

Vijayawada Municipal Corporation

Address:

Vijayawada Muncipal Corporation, Krishna Lanka, Vijayawada, Andhra Pradesh, 520001

Phone:

0866-2421058

Email:

ourvmc@yahoo.com

Website:

http://www.ourvmc.org/